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Privacy Policy

Last updated: December 23, 2025

This Privacy Policy describes how Lootbox ("we," "our," or "us") collects, uses, and discloses your personal information when you visit our website (openlootbox.com), subscribe to our newsletter, or use our services. By accessing or using our services, you agree to this Privacy Policy.

Key Privacy Commitment: We will never sell, rent, or share your email address with third parties for their marketing purposes. Your privacy is important to us.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Newsletter Subscription: When you subscribe to our newsletter, we collect your email address. This is our primary form of data collection.
  • Account Information (Optional): If you choose to create an account for additional features, we may collect your name, email address, and password.
  • Communications: When you contact us directly, we collect the information you provide in your communications (such as your name, email, and message content).
  • Preferences: If you choose to provide them, we collect your software interests and deal preferences to send you more relevant offers.

1.2 Information We Collect Automatically

When you access or use our services, we automatically collect certain information, including:

  • Email Engagement Data: When you open our emails or click on links within them, we track open rates, click-through rates, and which deals you interact with. This helps us understand what types of software deals interest you and improve our newsletter content.
  • Website Analytics: We collect information about your use of our website, including pages viewed, time spent on pages, deals you browse, and navigation patterns.
  • Log Information: We collect log information including the type of browser you use, access times, pages viewed, IP address, and the page you visited before navigating to our website.
  • Device Information: We collect information about the device you use to access our services, including the hardware model, operating system and version, screen resolution, and mobile network information.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. See the "Cookies and Tracking Technologies" section below for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Newsletter Delivery: Send you our newsletter containing curated software deals, limited-time offers, discount codes, and promotional information you subscribed to receive
  • Personalization: Analyze your engagement with emails and website to curate more relevant software deals that match your interests
  • Service Improvement: Understand which types of deals are most popular, improve our curation process, and enhance the overall user experience
  • Analytics: Monitor and analyze trends, usage patterns, and activities to better understand our audience and improve our service
  • Communications: Send you technical notices, updates, security alerts, and respond to your questions and support requests
  • Security: Detect, investigate, and prevent fraudulent activities, spam, and abuse of our service
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. Email Marketing and Newsletter

Consent Required: We will only send you marketing emails after you explicitly subscribe to our newsletter. By subscribing, you provide your consent to receive promotional emails about software deals and offers.

What You'll Receive: Our newsletter contains curated software deals, limited-time offers, discount codes, and related promotional content. We may occasionally send service announcements or important updates about our newsletter.

Easy Unsubscribe: You can unsubscribe from our newsletter at any time by:

  • Clicking the "unsubscribe" link at the bottom of any email we send you
  • Contacting us directly at privacy@openlootbox.com

We will process your unsubscribe request within 10 business days and confirm when you've been removed from our list.

We Do Not Share Your Email: We will never sell, rent, or trade your email address with third parties for their marketing purposes. Your email is used solely for our newsletter service.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and in our emails. Cookies are small data files stored on your device that help us understand how you use our service and improve your experience.

Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our website. Most browsers accept cookies by default, but you can change your browser settings to block or delete them.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for our website to function properly (such as remembering your login session or preferences). These cannot be switched off without affecting the website's core functionality.
  • Analytics Cookies: We use analytics cookies to count visits, identify traffic sources, and measure website performance. This helps us understand which pages are most popular and how visitors navigate our site.
  • Marketing Cookies: These cookies track your browsing activity across our website to understand which software deals you're interested in. We use this information to:
    • Measure which deals get the most attention and engagement
    • Understand what types of software our audience prefers
    • Personalize the deals we feature in future newsletters
    • Track which deals you clicked from our emails to our website
    • Measure the effectiveness of our email campaigns and website content
  • Third-Party Cookies: We may use third-party services (like Google Analytics) that set their own cookies to help us analyze website traffic and user behavior. These third parties have their own privacy policies.

Email Tracking: Our emails may contain tracking pixels that tell us when you open an email and click on links. This helps us understand which deals are most interesting to subscribers and improve our newsletter content.

Opt-Out: You can opt out of marketing cookies by adjusting your browser settings or using browser extensions that block tracking. To opt out of email tracking, you can configure your email client to block images or unsubscribe from our newsletter.

5. How We Share Your Information

We Do Not Sell Your Data: We will never sell, rent, or trade your personal information, including your email address, to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

  • Service Providers: We share data with trusted third-party service providers who help us operate our newsletter service (such as email delivery platforms like Mailchimp or SendGrid, analytics providers, and hosting services). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Affiliate Partners: When you click on a software deal link, the third-party software vendor may see that you came from our website (via a referral link), but we do not share your email address or personal information with them unless you choose to provide it directly to the vendor.
  • Legal Requirements: We may disclose your information if required by law, court order, legal process, or governmental request, or if we believe disclosure is necessary to comply with legal obligations.
  • Protection of Rights: We may share information to protect the rights, property, and safety of Lootbox, our users, or others, including to enforce our Terms of Service or investigate potential violations.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the new entity. We will notify you via email if this occurs and provide information about your rights and options.
  • With Your Consent: We may share your information with third parties when you explicitly consent or direct us to do so.

Aggregated Data: We may share aggregated or anonymized data that cannot identify you personally (such as "30% of our subscribers clicked on productivity software deals") with partners or for marketing purposes.

6. Third-Party Services and Links

Software Vendor Links: Our newsletter and website contain links to third-party software vendors and their websites. When you click on these links, you leave our service and are subject to the third party's privacy policy and terms of service.

No Control Over Third Parties: We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites, products, or services. We do not endorse or guarantee any third-party offerings featured in our newsletter.

Your Responsibility: We encourage you to read the privacy policies of any third-party websites you visit and software you purchase. Any information you provide directly to software vendors is governed by their privacy policies, not ours.

7. Data Security

We take reasonable technical and organizational measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure storage of email addresses and subscriber data
  • Access controls limiting who can view your personal information
  • Regular security audits and monitoring

Limitations: However, no internet or email transmission is ever fully secure or error-free. While we strive to protect your information, we cannot guarantee absolute security. You should take precautions when sharing information online and use strong passwords if you create an account.

8. Data Retention

Active Subscribers: We retain your email address and associated data for as long as you remain subscribed to our newsletter.

After Unsubscribing: When you unsubscribe, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal compliance (such as financial records, fraud prevention, or to honor your unsubscribe request).

Suppression List: We may keep your email address on a "suppression list" after you unsubscribe to ensure we never accidentally re-add you to our mailing list.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we update or correct inaccurate personal information
  • Deletion: Request that we delete your personal information (right to be forgotten)
  • Data Portability: Request your data in a portable, machine-readable format
  • Objection: Object to our processing of your personal information
  • Restrict Processing: Request that we limit how we use your data
  • Unsubscribe: Opt out of marketing communications at any time

How to Exercise Your Rights: To exercise any of these rights, please contact us at privacy@openlootbox.com. We will respond to your request within 30 days.

Verification: To protect your privacy, we may need to verify your identity before processing your request. We may ask for additional information to confirm you are the account holder.

10. International Users and Data Transfers

Our service is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.

GDPR Compliance (EU Users): For users in the European Union, we comply with GDPR requirements, including obtaining explicit consent before sending marketing emails and honoring your data rights (access, deletion, portability, etc.).

CASL Compliance (Canadian Users): For Canadian subscribers, we comply with Canada's Anti-Spam Legislation (CASL), including obtaining express consent and processing unsubscribe requests within 10 business days.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it as quickly as possible. If you believe we have collected information from a child, please contact us at privacy@openlootbox.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons.

Notice of Changes: If we make material changes to this Privacy Policy, we will notify you by:

  • Sending an email to subscribers at least 30 days before changes take effect
  • Posting a prominent notice on our website
  • Updating the "Last updated" date at the top of this page

Your Continued Use: Your continued use of our service after changes become effective constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you should unsubscribe from our newsletter and stop using our service.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:

We take your privacy seriously and will respond to all requests and inquiries within 30 days.